Retail Transformation
Getting products on shelves and doorsteps faster than ever
Big investments in technology and infrastructure are improving speed, ease and value across everything we do, in a digitally connected way, while freeing up time for associates to focus on what matters most — helping our customers.
Our goal is to provide Canadians with a seamless, more personalized, fast and convenient shopping experience, whether they visit walmart.ca or come to our stores.
In 2021, we made huge strides forward in the areas of online shopping, distribution, renovations and fulfillment — and there’s more to come, thanks to our multi-year investment in every aspect of the business.
Online Grocery Pickup
99%
Nearly all our Supercentres offered online order pickup by the end of 2021 — up nearly 30% from just one year earlier — enabling more Canadians to shop safely and securely when they needed to most.
Meet the team at one Saskatchewan store that rose to the challenge of a 400% increase in online orders for pickup.
<4 Hours
Turnaround from online order to store pickup. In Ontario, 56 Supercentres now offer express pickup in two hours or less.
65,000
Items available on walmart.ca for pickup in four hours or less
520
Highest number of online grocery pickup orders completed in one day, at Store 1061 in Mississauga, Ont.
195%
Percentage increase in the number of stores offering Walmart home delivery of online grocery orders
Warehouse Technology
$20 million
Walmart Canada’s investment in new goods-to-person (GtP) technology at one of our Cornwall, Ont., distribution centres. A huge step forward for our innovation strategy, GtP also lightens the load for warehouse associates, boosting speed, accuracy and comfort.
980,000
The number of square feet of new distribution centres under construction in Moncton, N.B., Surrey, B.C. and Vaughan, Ont.
Supply Chain
Supply chain can seem complicated. Here we break it down, to show how Walmart Canada continuously adapts its distribution processes to ensure our shelves are always fully stocked and our prices stay low.
We were the first company to use Seattle-to-Vancouver barge service for container freight, moving goods more economically and sustainably.
900 million
Number of cases moved by Walmart Canada’s fleet and by our transport partners this year
Optimizing walmart.ca
23 million
Number of products added to walmart.ca in 2021, helping boost website traffic by 14%
88%
Percentage growth in third-party grocery sellers available on walmart.ca through Walmart Canada Marketplace
Acquired Foodmaestro and its personalized product-finding software, to help walmart.ca shoppers find food to match their specific allergy, intolerance, nutrition and lifestyle needs.
Store Improvements
$200 million
Amount invested to renovate 56 stores, refreshing the Walmart environment for those who prefer to shop in person
First retailer in Canada to partner with Ghost Kitchens to offer delivery or store pickup of mix-and-match menu items from up to 20 well-known restaurant brands
2021 Retail Council of Canada Grand Prix New Pet Needs Product award for our Special Kitty Flushable Clumping Cat Litter
2021 Retail Council of Canada Grand Prix New Dairy Product award for our Delicious Kitchen Original Coconut Milk Beverage
